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Mantid is actively developed and as part of that we offer some User Support. While often your Instrument Scientist is your first port of call, you can contact us in a number of ways.
We are always keen for feedback, so if you have any suggestions for improving Mantid, then please contact us.
This is quickly accessible through the top Toolbar in Mantid “Help > Mantid Forum”
Both of these methods go straight to our User Support Officer.
At some stage you will inevitably see an Error Reporter. Please provide your name and email address, so we can investigate and solve your problem! Include as much detail as possible. If you can crash mantid, we want to know how!